Incivility in the Workplace: Changing the Culture
About this Program
In this course, you will explore incivility in the workplace including what incivility is, what it looks like, why it happens and what it causes when it happens, both to the employee, the culture, and customers. You will dive into how to combat the epidemic of incivility, including mastering civility in the workplace, creating psychological safety, and normalizing friendships in the workplace.
Educational Objectives
At the conclusion of this webinar, attendees will be able to:
Understand what incivility is, why it happens, and understand its impact on productivity and employee engagement
Describe the concepts behind mastering civility in the workplace and how it improves culture
Discuss how to build a culture of psychological safety that destigmatizes mistakes and focuses on radical candor, transparency, and vulnerability
Discover the importance of friendships in the workplace and how to cultivate a culture that normalizes relationships
Schedule
What this course will cover
- Defining of Incivility in the Workplace
- Psychological Safety and Its Main Components
- The Impact of Workplace Norms
- Behavioral expectations
- Safety and friendships
- Patient and employee engagement
Audience
Who should attend?
This webinar is designed for healthcare workers and medical imaging professionals at any level.
Program Faculty
Meet your presenter(s)
Tricia Trammell
CRA, FAHRA, BA R.T. (R)(M)(QM)(BS), CHBN
Tricia Trammell, CRA, FAHRA BA R.T. (R)(M)(QM)(BS), CN-BI, is the Imaging Operations Manager for UT Southwestern Medical Center at Moncrief Cancer Institute in Fort Worth Texas. Registered in multiple modalities, she has been a technologist for twenty-six years, with nearly half of that time spent in leadership roles. She has spent the breadth of her career in breast imaging, helping her to deep understanding the of the operations of a comprehensive breast care center. She has been a Certified Breast Navigator since 2011 and has helped implement an imaging navigation program for two health systems. Her passions include breast imaging navigation and creating psychological safety in the workplace. She is an active member of the AHRA, is a Certified Radiology Administrator and Fellow with AHRA, and is currently the vice-chair of the Radiology Administrators Certification Commission (RACC).
Credits
Accredited training programs
ASRT Category A
This program provides 1 hour(s) of Category A continuing education credit for radiologic technologists approved by ASRT and recognized by the ARRT® and various licensure states. Category A credit is also recognized for CE credit in Canada. You must attend the entire program to receive your certificate of completion.
Tuition
Convenient payment options available
| Audience | Price | Early Price | Member Price | Member Early Price |
|---|---|---|---|---|
| Technologist | $24.50 | $23.50 | $22.50 | $21.50 |
Early Pricing Guidelines
Qualifying 'Early' registrations must be made at least 4 days in advance for the program.
Cancellation Policy
Webinars less than 8 hours of credit
Refunds, minus a $15 processing fee, will be granted for cancellations received at least 3 days prior to the program. Cancellations received within 3 days of the webinar will receive a credit toward a future MTMI program, minus the $15 processing fee. No refunds will be made after the webinar starts. MTMI reserves the right to cancel any scheduled program because of low advance registration or other reasons. MTMI’s liability is limited to a refund of any program tuition paid. WEBINAR ATTENDEES that cannot log in due to unsolvable technical issues beyond their control will be eligible for a full refund.
