About this Program

This engaging webinar is designed specifically for radiologic technologists and other healthcare professionals, focusing on how generational differences influence workplace dynamics, patient care, and professional development. Attendees will gain valuable insights and practical strategies to foster inclusion, improve patient experiences, and enhance employee satisfaction, ensuring a more cohesive and effective healthcare environment.

Agenda:

  • Diversity
  • Generational Differences
  • 5 Generations in the Workforce
  • Patient Engagement
    • Generational Differences in Patient Engagement
    • Cultural Respect and Diversity
    • Managing Perceptions
    • Cultural Competence
    • Patient Choice
    • Patient Experience vs. Patient Satisfaction
    • Staff Training

How it Works:

  • The On Demand CE activity that you purchased will be located in your “My Account” section once you log into the MTMI Website.
  • You have three attempts to pass each quiz.
  • You must earn a score of 75% or higher.
  • Credit is recorded the day you submit and pass the quiz and is determined using Central time.
  • You have 30 days to complete and pass the quiz.
  • Once passed, access your MTMI “My Account” to print your “Certificate of Completion.”
  • This video expires 1 year after purchase date.

Educational Objectives

At the conclusion of this webinar, attendees should be able to:

  1. Identify and discuss the definition of generational differences
  2. Identify and discuss diversity in the work place and the patient experience
  3. Discuss and identify the patient experience
  4. Identify and explain the 6 generational groups
  5. How does generational difference impact training in Radiology and professional development goals
  6. Methods and factors to  improve the patient experience and employee satisfaction
  7. Understand and discuss the impact of generational differences and patient engagement

Program Faculty

Meet your presenter(s)

Staci Jones

Staci Jones

MSRS, RT(R)(CT)

Staci Jones is the Radiology Administrator for Imaging Services at the Birmingham VA Medical Center in Birmingham, Alabama.  She is a proud graduate of the University of Alabama at Birmingham with a Bachelor's degree in Health Information Management (1999) and Radiography (2005) and Midwestern State University with a Master's in Radiologic Sciences with a concentration in Management   

She has been an adjunct instructor in Radiography for over 9 years.  She started her career in Radiology in 2005, working in General X-ray and CT.  Her experience and eagerness to grow led her to a leadership opportunity as the CT Supervisor at the University of New Mexico Hospital in Albuquerque.   She loves the field of Radiology, working with patients and sharing her knowledge with students.

Credits

Accredited training programs

ASRT Category A Credit Information

ASRT Category A

This program provides 1.25 hour(s) of Category A continuing education credit for radiologic technologists approved by ASRT and recognized by the ARRT® and various licensure states. Category A credit is also recognized for CE credit in Canada. You must attend the entire program to receive your certificate of completion.